It is now easier than ever for Bunbury residents to request a service or report an issue to the City of Bunbury through the new Community Portal.
The City love proactive residents who want to keep our community safe and well looked after, and the City’s online platform will enable them to do so by easily submitting requests and reporting issues.
The online hub allows residents to lodge and track reports and service requests, such as reporting graffiti, litter and fallen trees or requesting bin replacements, just to name a few.
Community members can sign up and create an account to stay up to date with a report or service request lodged with the City. The portal also features an AI assistant to ask questions and, where possible, get real-time information and responses.
The City will be hosting two Community Portal Information Sessions to help introduce and guide residents through the features and services. The sessions will cover creating an account, submitting requests, how to track reports and details on the AI assistant, plus more.
The sessions will be held at Withers Library on Wednesday, 20 November from 10am to 10.30am and Bunbury Library on Thursday, 21 November from 5pm to 5.30pm.
The Bunbury Library also hosts weekly Tech Help Drop-in sessions for the community every Friday from 2pm to 4pm (no appointment necessary).
As always, the City’s Customer Support Team will remain available for support and requests, either in-person or via phone on 9792 7000, during normal office hours.
The Community Portal is just another option to engage with the City, and it is planned that the platform will be further developed in the future to include more services and options.
Check out the portal, and create an account, here: portal.bunbury.wa.gov.au