Introducing RFID Technology: A Faster, Smarter Library Experience!
We’re excited to introduce Radio Frequency Identification (RFID) technology to our Bunbury Library! This upgrade replaces our outdated barcode system, bringing a smoother, more efficient, and more secure experience for all our library patrons.
The new RFID system is designed to enhance your library experience in multiple ways. It provides convenience by allowing quick and easy borrowing with multi-item checkouts—no more scanning one book at a time! The efficiency of RFID streamlines library operations, freeing up staff to assist patrons, facilitate programs, and improve services. Additionally, security is strengthened, ensuring our collections remain protected so that books and resources are safeguarded for everyone to enjoy.
Our friendly staff will continue to offer a high level of face-to-face customer service and are available to help if you have any questions.
FAQs
RFID stands for Radio Frequency Identification. RFID uses electromagnetic fields to automatically identify tags attached to objects when using an electronic reader.
RFID technology is used in many places where large volumes of information need to be organised efficiently, including hospitals, airlines, and increasingly implemented in libraries across the globe.
Library RFID consists of two parts: a tag and an electronic reader. Information about an item is encoded onto a tag attached to the item, and when placed on a scanner pad that information is received. Scanner pads can scan multiple items at once so items can be piled up and issued simultaneously. It’s a very simple and efficient process for our library members.
Library RFID is a technology that replaces library barcodes for item identification. To process loans, every single barcoded item requires individual and careful alignment with an electronic reader, a time-consuming process. RFID technology, on the other hand, allows numerous items to be processed immediately, without requiring individual alignments.
RFID has been in use in many libraries around the world since 2000. The implementation of a RFID system in the Bunbury Library will help align us with current industry standards and allow for more efficient service.
With the addition of a self-serve option, library staff will be able to provide a greater one-on-one service and dedicate more meaningful time to patrons requiring extra assistance. The new technology will not replace our staff or existing services and patrons will still be able to access face to face assistance at the front desk.
- Convenience – our upgraded Self Service will allow for multiple items to be read at once for quicker library transactions. RFID provides an improved user-friendly experience for both staff and library patrons.
- Efficiency – RFID technology provides more accurate (99%) and efficient circulation processes which allows staff more time to spend helping our library patrons and deliver library programs and workshops.
- Security – RFID technology provides a more robust and tighter security measure for our library collections.
No. The Bunbury Public Libraries will continue to offer our great customer service and face-to-face assistance. RFID technology provides a quicker, more accurate process for our staff and a convenient option of our patrons.
Bunbury Public Libraries has always and will continue to safeguard the privacy of all library membership records and the normal data protection precautions will remain unchanged. RFID tags do not store or record any personal details, tags only contain information about the item, enabling it to be borrowed and returned.
All items that can be borrowed will have an RFID tag. The tags allow quick and a more effective means of issuing and returning items than using the traditional barcode reading technology. RFID readers will be used in our self-serve terminals, internal return chute, external after-hours return chute, and security gates.
All RFID equipment is harmless and complies with Australian and International standards.
RFID tags are passive, meaning they have no power source, and only activated when coming into close proximity of an electronic reader (such as security gates or self-checkout stations).
At this stage, there is no allocated budget for RFID to be installed at the Withers Community Library. The technology may be considered for other City facilities in the future.
If connection to the internet and Library Management System is interrupted or loss, the RFID stations offer an offline mode that enables for continued use.