Pay Your Rates

Click Here to pay your rates online now.

Payment Options

  • Pay your account in full by the due date.

  • Pay your account in four instalments

Accounts paid in full by the due date automatically go into the draw to win $2,000 courtesy of the Commonwealth Bank of Australia.

Payment Methods

Online: Via B-Point Bill Payment: make a secure online payment here.

Telephone: Secure BPoint payment: Phone 1300 276 468

In Person: EFTPOS and credit card payments are available:

  • At the City of Bunbury Council Office, 4 Stephen Street Bunbury

  • At any Post Office  

  • MasterCard and Visa are accepted. American Express is NOT accepted.

B-Pay: B-Pay via your internet or telephone banking

By Mail: detach remittance advice and forward with cheque or money order to City of Bunbury, PO Box 21, Bunbury WA 6231

Paperless rate notices are here! 

The following options allows you to receive your annual and instalment rate notices. Please note that you can register for one electronic payment option only.

E-Rates: Rates notices are emailed directly to your email address.  To register click the following link: https://erateswa.com/Bunbury/

BPAY View®: Say goodbye to paper bills! 

Don’t let your bills pile up. Managing bills with online banking has never been easier.

You can change the way you manage your bills. BPAY View® sends your bills and statements straight to the same online bank you use to pay them, saving you from shuffling paper.

With convenient email, SMS or bank message reminders* and secure online or mobile access, BPAY View makes it easy to pay on time, every time† from anywhere in the world^. And BPAY View is easy on the environment too.

To register -

  • ​Log into your online banking account

  • Look for the BPAY View or View Bills section

  • Register your bills

BPAY® and BPAY View® are trademarks of BPAY Pty Ltd ABN 69 079 137 518. *Notification options may vary for each Financial Institution. Contact your Financial Institution for further information and terms and conditions. †Subject to availability of funds. ^BPAY View is accessible anytime and anywhere you have access to your online, mobile or phone bank.​

 

MyPost Digital Mailbox: You can now receive and pay your rates notices digitally thanks to a new partnership with Australia Post. MyPost Digital Mailbox is a handy online tool to give you convenience, security and peace of mind when managing your bills, statements and other transactions online. Get started in 4 easy steps:
 
Sign up at digitalmailbox.com.au
Enter your details
Verify your account
Connect to your Providers
 

These options have been introduced by the City of Bunbury as a more efficient and cost effective manner to deliver rates notices.  If you require any further information regarding these options, please contact the Rates Department on 9792 7243.

Overdue Rates and late payments 

Late and non-payment of rates and charges will result in penalty interest accruing. Penalty interest is calculated at 11% per annum daily. Penalty interest is administered in accordance with section 6.51 of the Local Government Act 1995. If you are having problems paying your account please contact our Rates Department.

Payment Assistance

We understand that it is not always easy to pay your account on time.

If you are having difficulty in paying your account please contact our Rates Department to discuss one of our alternative payment arrangements. Your enquiry will be dealt with in confidence and with due consideration of your circumstances.

Direct Debit Plan

This will allow you to pay your account off over time in more manageable instalments i.e. weekly, fortnightly or monthly.

Once a direct debit plan has been agreed upon you will receive written confirmation of the arrangement.

If your circumstances change, please contact us so we can renegotiate your payment plan.

To complete a direct debit form, please click here. Once completed, please either return to the City of Bunbury Administration Centre, 4 Stephen Street Bunbury or email to rates@bunbury.wa.gov.au 

Centrepay

Centrepay is a free direct bill paying service offered to customers receiving payments from Centrelink. Through Centrepay you can choose to pay bills by having a regular amount deducted from your Centrelink payment.

For further information regarding this payment option, please follow this link http://www.centrelink.gov.au/internet.nsf/services/centrepay.htm

Other Services

If you are encountering financial difficulties there are free financial counselling services available to you. For a list of services available in your area please follow this link www.financialcounsellors.org

Contact Us

Contact us as soon as possible after receiving your Rate Notice to arrange an alternative payment arrangement if required.

Please contact our Rates Department by e-mail: rates@bunbury.wa.gov.au or by telephone on (08) 9792 7243, to discuss your account or to advise us of any change in your circumstances.​​

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